Digital Transformation leadership initiatives from concept to execution with path breaking leveraging of Technology for Banking. Banking Technology project leadership/ implementation of which a Core Banking System conversion in 2 years is a GCC milestone. Managed consolidation of large branch back offices reengineering (500 + processes) with a view to enhance staff productivity and establish market leading turnaround times.
Successfully implemented comprehensive branch restructuring (including a 400+ network) for effective service delivery and increased revenue generation. Managed Services / Outsourced processing – Cash Management, Cheque Book Printing, Card Processing, Premises Management & Call Center. Effective use of Technology for Process / Service Management with scale and scope. Core competencies- Strategy, Credit / Risk Management, Service Delivery, Transaction Banking, Shared Services Platforms, Organizational Restructuring / Change Management.